Shipping policy


At JOORI, we ensure that your jewelry reaches you safely, securely, and on time. Below are the details of our shipping process:


Shipping Timelines
●     Order Processing: All orders are processed within 24-48 hours (excluding weekends and holidays).

●     Domestic Shipping (India):

○     Standard Delivery: 4-7 business days

●     International Shipping: 7-14 business days (depending on the destination and customs clearance).


Shipping Charges
●     India: Free shipping on orders above ₹X,XXX. A flat shipping fee of ₹XXX applies for orders below this amount.

●     International: Shipping charges vary based on location and will be calculated at checkout. Any applicable customs duties or taxes are to be borne by the customer.


Cash on Delivery (COD)
●     Available across all over India.

●     ₹XX COD fee applies (non-refundable).

●     Prepaid orders are recommended for faster processing.


Order Tracking
Once your order is dispatched, you will receive a tracking link via email/SMS. You can track your shipment in real-time.


Delivery Partners
We work with trusted logistics partners to ensure safe and timely delivery. However, delivery times may vary due to unforeseen circumstances such as weather conditions or courier delays.


Address Changes & Delivery Issues
●     Please ensure your shipping details are correct at checkout. We are unable to change the address once the order is dispatched.

●     If your order is delayed or lost in transit, contact us at [your email/contact details], and we will assist you.


Undelivered or Returned Packages
If a package is undelivered due to incorrect details or multiple failed delivery attempts, it may be returned to us. In such cases, reshipping charges will apply.


Need Help?
For any shipping-related queries, feel free to reach out to us at info@jooristore.com.